Call now! (ID:247135)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A context menu will open. It offers exhaustive info about all the actions that you can carry out on the given page. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich variety of tutorial videos clarifying how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can swiftly get to know our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, check out our comprehensive FAQ database, which covers questions asked by actual clients and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, we have a great team of client support engineers available 24/7/365 and eager to help you with any question. Each support ticket you open will be replied to within 60 minutes (the average ticket response time being about 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 247135

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com